1. Receive appointment, briefing, and any appropriate materials from the Medical Care Branch Director.
2. Read this entire Job Action Sheet and review incident management team chart (HICS Form 207). Put on position identification.
3. Notify your usual supervisor of your HICS assignment.
Document all key activities, actions, and decisions in an Operational Log (HICS Form 214) on a continual basis.
4. Appoint Outpatient Unit team members and complete the Branch Assignment List (HICS Form 204).
5. Brief team members on current situation, incident objectives and strategy; outline Unit action plan; and designate time for next briefing.
6. Assess current capabilities. Project immediate and prolonged capacities to provide outpatient services based on current data.
7. Conduct outpatient priority assessment; designate those eligible for immediate discharge; admit those patients unable to be discharged.
8. Regularly report status to Medical Care Branch Director; ensure hospital staff are aware of available outpatient services.
9. Brief Outpatient Unit team members on current status. Designate time for follow-up meeting.
10. Ensure that:
• Outpatient service admissions and dispositions are tracked and documented.
• Patients are triaged and prioritized to receive care.
• All discharged patients receive written and verbal discharge instructions, including next physician follow up.
11. Ensure staff are using recommended PPE and following other safety recommendations.
12. Resolve problems and needs; coordinate resource management.
13. Meet with Medical Care Branch Director to discuss plan of action and staffing in all outpatient service areas.
14. Receive, coordinate, and submit requests for personnel to the Logistics Section’s Support Branch Director or Labor Pool & Credentialing Unit Leader, and supplies to
the Supply Unit Leader, as appropriate.
15. Document all communications (internal and external) on an Incident Message Form (HICS Form 213). Provide a copy of the Incident Message Form to the Documentation
Unit.
Ongoing Duties:
1. Continue coordinating discharge of patients to home or transfer to another facility.
2. Advise Medical Care Branch Director immediately of any operational issue you are not able to correct or resolve.
3. Ensure patient records and documentation are being prepared correctly and collected.
4. Ensure your physical readiness through proper nutrition, water intake, rest, and stress management techniques.
5. Meet regularly with team members for status reports, and report important information to Medical Care Branch Director.
6. Assess environmental services (housekeeping) needs in all outpatient care areas; contact Infrastructure Branch Director or Environmental Services Unit Leader, as appropriate for assistance.
7. Report equipment, supply, personnel and medication needs to Medical Branch Director.
8. Ensure staff health and safety issues are being addressed; resolve with Medical Care Branch Director, Safety Officer and Employee Health & Well-Being Unit, as appropriate.
9. Communicate with Patient Tracking Manager to ensure accurate routing of test results.
10. Upon shift change, brief your replacement on the situation, ongoing operations, issues and other relevant incident information.
