Collect and inventory available staff and volunteers at a central point (Labor Pool) for assignment by the Staging Officer. Maintain adequate numbers of both medical and
non-medical personnel. Assist in the maintenance of staff morale.
Update Secondary Person Responsible:
Documents/Tools:
• Incident Action Plan
• Hospital emergency operations plan
• Hospital organization chart
• Hospital telephone directory
• Radio/satellite phone
• PC with internet access, as available
1. Receive appointment and briefing from the Support Branch Director. Obtain packet containing the Unit’s Job Action Sheets.
2. Read this entire Job Action Sheet and review incident management team chart (HICS Form 207). Put on position identification.
3. Notify your usual supervisor of your HICS assignment.
4. Document all key activities, actions, and decisions in an Operational Log (HICS Form 214) on a continual basis.
5. Appoint Labor Pool and Credentialing Unit team members and complete the Branch Assignment List (HICS Form 204).
6. Brief Unit members on current situation, incident objectives and strategy; outline Unit action plan; and designate time for next briefing.
7. Establish Labor Pool area in a designated location and communicate location and status to the Support Branch Director and Section Chiefs.
8. Inventory the number and classify staff presently available by category:
MEDICAL PERSONNEL
• Physician (In coordination with the Medical Staff Technical Specialist)
- Critical care
- General care
• Residents
• Students
• Physician Assistants
• Nurses
- Critical care
- General care
• Fellows
• Students
• Nurse Practitioners
• Medical technicians/specialists
• Patient care (aides, technicians, EMTs, paramedics, etc.)
• Diagnostics
• Respiratory Therapists
NON-MEDICAL PERSONNEL
• Engineering/maintenance/materiel management
• Environmental services/housekeeping/nutritional services
• Business/financial
• Volunteers
• Others
9. Establish a registration desk to obtain Labor Pool personnel information including area normally assigned, licensure, specialty and contact information.
10. Direct personnel to designated work assignment areas recording the information on Labor Pool log.
11. Anticipate need for and implement the facility’s emergency credentialing standard operating procedure when volunteers present.
• Establish a credentialing desk in the Labor Pool Area.
• Initiate intake and processing procedures for solicited and unsolicited volunteers presenting to the facility, record information on the Volunteer Staff Registration
form (HICS Form 253).
• Obtain assistance from the Security Branch Director in the screening and identification of volunteer staff.
12. Document all communications (internal and external) on an Incident Message Form (HICS Form 213). Provide a copy of the Incident Message Form to the Documentation Unit.
Ongoing Duties:
1. Continue to prepare and maintain records and reports, as appropriate.
2. Maintain a message center in Labor Pool area to inform staff and volunteers of the current situation in coordination with the Support Branch Director, Situation Unit Leader, and IT/IS Unit Leader.
3. Maintain contact with Operations Section’s Personnel Staging Team Leader and Planning Section’s Personnel Tracking Manager to share information and personnel status.
4. Assist the Situation Unit Leader in publishing an informational sheet to be distributed at frequent intervals to update the hospital staff.
5. Monitor and evaluate the effectiveness of the emergency credentialing standard operating procedure; record and resolve problems as necessary.
6. Advise the Support Branch Director immediately of any operational issue you are not able to correct or resolve.
7. Contact the Staff Food & Water Unit Leader to arrange for nutrition and hydration for the Labor Pool area.