Ensure the availability of medical care for injured or ill staff. Ensure the availability of behavioral and psychological support services to meet staff needs during and following an incident. Coordinate mass prophylaxis/vaccination/immunization of staff, if required.
Coordinate medical surveillance program for employees.
Update Secondary Person Responsible:
Documents/Tools:
Incident Action Plan
Hospital emergency operations plan
Hospital organization chart
Hospital telephone directory
Radio/satellite phone
PC with internet access, as available
Staff prophylaxis plan
1. Receive appointment and briefing from the Support Branch Director. Obtain packet containing the Units Job Action Sheets.
2. Read this entire Job Action Sheet and review incident management team chart (HICS Form 207). Put on position identification.
3. Notify your usual supervisor of your HICS assignment.
4. Document all key activities, actions, and decisions in an Operational Log (HICS Form 214) on a continual basis.
5. Appoint Employee Health and Well-Being Unit team members and in collaboration with the Support Branch Director, complete the Branch Assignment List (HICS Form 204).
6. Brief Unit team members on current situation, incident objectives and strategy; outline Unit action plan; and designate time for next briefing.
7. Assess current capability to provide medical care and mental health support to staff members. Project immediate and prolonged capacities to provide services based on
current information and situation.
8. Ensure staff are using recommended PPE and following other safety recommendations.
9. Implement staff prophylaxis plan if indicated. Steps to include:
Determine medication, dosage and quantity
Prioritization of staff to receive medication or immunization
Point of Distribution (POD) location preparation
Acquire/distribute medication
Documentation
Educational materials for distribution
Track side effects and efficacy
Augmentation of Unit staffing to provide services
10. Prepare for the possibility that a staff member or their family member may be a victim and anticipate a need for psychological support.
11. Ensure prioritization of problems when multiple issues are presented.
12. Anticipate increased Employee Health and Well Being service needs created by additional patients, longer staff work hours, exposure to sick persons, and concerns
about family welfare and initiate actions to meet the needs.
13. Meet with Support Branch Director to discuss plan of action and staffing patient care areas requiring assistance.
14. Notify Safety Officer of any health risks or other clinical problems related to staff.
15. Receive, coordinate, and forward requests for personnel to the Labor Pool & Credentialing Unit Leader and supplies to the Supply Unit Leader.
16. Document all communications (internal and external) on an Incident Message Form (HICS Form 213). Provide a copy of the Incident Message Form to the Documentation Unit.
Ongoing Duties:
1. Coordinate continuing support to staff members; strategically place personnel to assess staff in cafeteria, emergency department, staff lounges, and HCC.
2. Assign mental health personnel to visit patient care areas and evaluate staff needs.
3. Coordinate external request for resources with the Liaison Officer and Support Branch Director; follow community plan if available; develop plan for using outside mental and employee health resources.
4. Notify Supply Unit Leader and Operations Sections Clinical Support Services Unit Leader of special medication needs.
5. Continue to plan for a marked increase in employee health and wellness service needs for staff/family; announce options and program to staff.
6. Coordinate staff "line of duty death" response plan.
7. Monitor exposed staff for signs of illness or injury including infectious disease and exposure to other physical agents such as chemicals or radiation.
8. Assign staff to support personnel in HCC and provide mental health intervention/advice; contact the Labor Pool & Credentialing Unit Leader for additional personnel, if needed.
9. Ensure medical records of staff receiving services are prepared correctly and maintain confidentiality of records.
10. Meet routinely with Unit Members for status reports, and relay important information to Support Branch Director.
11. Address security issues as needed with the Security Branch Director; notify Support Branch Director.
12. Report equipment and supply needs to the Supply Unit Leader.
13. Ensure staff health and safety issues being addressed; resolve with Safety Officer and Support Branch Director as needed.
14. Assess need to assign additional Unit staff to support employee health and wellness needs to high risk areas such as emergency department, critical care areas and Family
Support Center. Request additional staffing from the Labor Pool and Credentialing Unit.
15. Develop and submit an action plan to the Support Branch Director when requested.
16. Advise the Support Branch Director immediately of any operational issue you are not able to correct or resolve.
